Frequently Asked Questions
Can I try on the jewelry anywhere?
Yes, you are welcome to come to our showroom for viewing and try on jewelry pieces. In addidtion, we host previews two to three times a year allowing our clients to view and try on exceptional pieces.
Do I need to create an account to make any purchase?
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Where do I update or change my account details?
You can modify your account details within the Profile section My Account anytime. However, if you would like someone to assist you, please Contact Us and we will be delighted to help.
Where can I see auction results?
You can click here Auction Results, to view our previous auction results and you will be able to filter them by date.
What payment methods do you accept?
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Can jewelry pieces available online on the webpage be ordered and shipped worldwide?
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I have some heirloom jewelry, is it free to request an estimate online or in person?
Here at Paraqon, we provide complimentary estimates, but our specialists will only offer estimates for items they identify as suited for sale within the current market for the clientele we serve.
Please note that estimates are non-binding; you are not obligated to sell your item with us if you do not agree with the estimate. Follow the steps on our Consignment page.
Are you able to remodel unworn heirloom jewelry?
Yes, you are most welcome to bring your heirloom jewelry to us and we can work together on how you would like to remodel the piece(s) Contact Us for more details and make an appointment with our team.
How and how long does a bespoke order process work?
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How can I find out which ring size fit me best and do you offer resizing?
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Where can I see the results of Private Sale items?
Beyond our public auctions, sales results are not disclosed. Private Sale results are kept confidential at the request of the seller and items sold through.
